Privacy policy

IMY Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from imy.com.au (the “Site”) or otherwise interact with us.

Last Updated: 01/01/2025

Privacy Policy

Information We Collect

1. Device Information

When you visit our Site, we may automatically collect information about your device, including:

Web browser type and version
IP address
Time zone
Cookies installed on your device
Pages or products viewed, websites or search terms that referred you to our Site, and how you interact with our Site

This data is referred to as Device Information.

We collect Device Information through:

Cookies – Small data files stored on your device.
Log files – Tracking Site activity, including IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – Electronic files that record browsing activity.

2. Order Information

When you make or attempt to make a purchase through the Site, we collect details such as:

Name
Billing and shipping addresses
Payment information (including credit/debit card details)
Email address
Phone number

Together, Device Information and Order Information are referred to as Personal Information.

3. Payment Policy

We are committed to ensuring maximum security and safety for all online payment transactions. Accordingly, all online transactions on our website are processed through an advanced encryption system that meets the PCI DSS (Payment Card Industry Data Security Standard) security compliance. Strict adherence to this standard helps protect your card information and financial data from any unauthorized access, providing absolute peace of mind when making purchases and payments.

How We Use Your Personal Information

We use the information we collect to:

Process and fulfill orders, including payment processing, shipping, and order confirmations
Communicate with you regarding your orders, inquiries, or support requests
Detect and prevent fraudulent activity or potential risks
Provide tailored information, promotions, and advertising where you have consented
Improve and optimise our Site performance, analytics, and customer experience

Sharing Your Personal Information

We may share your Personal Information with trusted third parties for business purposes, including:

Service providers such as Shopify (for our online store), Google Analytics (to help us understand Site usage), and marketing partners.
Legal compliance when required by law, regulation, subpoena, or court order.

For more information on third-party privacy policies, you can visit:

Behavioural Advertising

We may use your Personal Information to provide relevant marketing and targeted advertising. You can opt out of targeted advertising here:

Facebook
Google
Bing

You can also manage your preferences via the Digital Advertising Alliance Opt-Out Tool.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your information at any time.

Do Not Track

Please note that we do not alter our data collection practices in response to “Do Not Track” signals from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us:

IMY Pty Ltd
Showroom 2/177-181 Moray street South Melbourne
Email: www.imycorp.com.au

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